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如何訂購商品

• 確認商品詳細資訊與購買

若您想要確認商品的詳細資訊，請將游標移至商品照片上點選「放大鏡」。
若您想預訂商品，請選擇訂金後加入購物車。（海外顧客請選擇訂金「全款（香港以外地區適用）後加入購物車。）
若您想購買現貨商品，請直接點選商品頁面上的「加入購物車」。

• 購物車

在您的購物車裡，您可以確認您欲訂購的商品及其價格。
若您想要更改某一項商品的訂購數量，只需修正「數量」欄內的數字，並點選「更新購物車」即可。

確認完畢後，請再點選「結帳」以完成訂購。若您想要繼續選購其他商品，請點選「繼續購物」。

• 結帳

手續費
所有貨品會收取3.5%網上購物手續費。（暫不收取直至另行通知）

送貨地址

預訂貨品只限分店自取，請於結帳前填寫分店地址，連同收件人姓名，電話和電郵地址，一經確認後不能更改，詳情請參閱分店地址。

其他貨品出貨統一使用順豐快遞到付，可輸入個人地址、順豐站點、順豐站點編碼或順豐智能櫃。

澳台地區所有出貨統一使用順豐快遞到付，請於結帳前填寫個人詳細地址、順豐站點、順豐站點編碼或順豐智能櫃，連同收件人姓名，電話和電郵地址，一經確認後不能更改。

付款方式
本店接受Visa、MasterCard、轉數快、銀行/網上轉帳、八達通O!ePay或Google Pay付款。

1.  信用卡
即時以信用卡付款完成交易，方便快捷。

2.  銀行轉帳
確定結帳後，請於2日內ATM轉帳/網上轉帳付款，並請透過Email / Whatsapp / Facebook Message發送收據，註明訂單編號、姓名及電話，以作確認。

請通過以下渠道發送收據：
Email：eorder@animes-pro.com
Whatsapp：9027 1671
Facebook Message：m.me/figuretoy1997

（因應恒生銀行要求，銀行櫃位入數將收取額外手續費，固不接受恒生銀行櫃位入數）

3.八達通手機應用程式
確定結帳後，請即日於八達通手機應用程式付款，並請透過Email / Whatsapp / Facebook Message發送收據截圖，註明訂單編號、姓名及電話，以作確認。

請通過以下渠道發送收據：
Email：eorder@animes-pro.com
Whatsapp：9027 1671
Facebook Message：m.me/figuretoy1997

• 最終確認

請確認您訂單的所有詳細資訊，包含商品名稱、數量和揀選的分店皆正確無誤。當您確定無誤之後，請點選「確定結帳」。

接著系統將會引導您前往確認已收到訂單的頁面，並且您會收到一封標題為「【精品】訂單ANPRO#xxxx已確認」的電子郵件。

如果購買現貨貨品，因運輸處理需時，請等待約1-2星期到貨。

如果購買的是預訂貨品，您將在3日內額外收到一封標題為「【精品】訂單ANPRO#xxxx已確認付款」的電子郵件，連同電子版預訂單正本。

• 分店取貨

預訂貨品到貨後，我們會以手機SMS通知閣下取貨。請列印或以手機顯示預訂單，在14天內到閣下選擇的分店取貨並繳付尾數。

• 澳門及台灣預訂到貨

預訂貨品到貨後，我們會以順豐快遞寄送商品，運費到付，寄出後會有電郵通知連同運單號碼，請留意手機SMS短訊或快遞公司電話通知到貨。

How to Order

1) Open the product page of the product you wish to order.

Select the product you wish to order, and click the “Add to Cart” button. This will add the product to your shopping cart. You can add multiple items to your cart before moving onto the next step.

2) Once you have added all the products you wish to order to your shopping cart, proceed with your order by clicking the “Shopping Cart” button.

On the Shopping Cart Page you can confirm the products you are ordering along with their prices. If you wish to change the number of a specific product that you wish to order, simply change the number in the “Quantity” area and then click “Update”. Once you have confirmed your order is correct click “Checkout” to start the checkout process. If you wish to continue looking at more products, click the “Continue Shopping” button.

3) Checkout Page

All products will be charged a 3.5% online shopping handling fee. (Not for the time being until further notice)

1. Shipping Address

Please input the address you wish your order to be sent to. If you have any saved addresses you can simply select during this step. Once you have confirmed the information, please click “Next”.

2. Shipping Method

Please select the shipping method you wish to wish to use. For more details regarding shipping methods and pricing, please see the “Shipping Information” section of this user guide. Once you have selected your shipping method, please click “Next”.

3. Payment & Billing

Please select your payment method as well as your billing address. If your billing address differs from the shipping address, you can input a separate address on this page. For more information regarding payment methods, please see the “Payment Methods” section of this user guide below. Once you have selected your payment method, please click “Next”.

4. Final Review

Please confirm all the details regarding your order, and then click the “Checkout”. button to complete your order.

Shipping Information

Animes-Pro only offers one shipping method.

1) Hong Kong Post

International Shipping is generally shipped via EMS/e-Express/Air Parcel/Surface Parcel.
Please note that once your shipping method has been selected it cannot be changed.

Shipping rate is calculated by weight at check out.

Additional Shipping Information

• All orders will be processed within 7 business days after payment is received.
• The shipment dates of products vary depending on which item(s) are ordered. Be sure to check the release date on each product page for the estimated shipment date.
• Import taxes and all other fees incurred after shipment are the buyer’s responsibility.
• After your order has been shipped, you will receive an automated confirmation email containing your tracking number.
• Please note that delivery may be delayed due to unforeseen circumstances.
• We are not responsible for any damages that occurs in transit or lost packages. No refunds or returns will be issued.
• In case of a return, you will be responsible for the shipping fees and methods. We do no accept responsibility for damaged or lost shipment.
   

Payment Information

Orders from Animes-pro can be purchased via credit card.

• Visa
• MasterCard
• American Express

* If you have any questions regarding your card's security code, please contact your credit card company.